Inadequate proactive leadership creates a lack of information management (IM) vision, strategy, policy, guiding principles and management systems
Inappropriate business culture ensures
- Information is not valued as a business asset
- Risk aversion means difficult projects are avoided
- Intuition triumphs over facts
No key person drives information management change
- Executives don’t provide sufficient support
- Those who understand IM are too low level to be heard
- Good IM practices are not incentivised
Staff lack:
- The ability to do the work
- The understanding of how to put information to work
Bad IM practices ensure poor data quality resulting in
- Avoidable cost
- Burdensome work practices