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Inadequate proactive leadership creates a lack of information management (IM) vision, strategy, policy, guiding principles and management systems

Inappropriate business culture ensures

  • Information is not valued as a business asset
  • Risk aversion means difficult projects are avoided
  • Intuition triumphs over facts

No key person drives information management change

  • Executives don’t provide sufficient support
  • Those who understand IM are too low level to be heard
  • Good IM practices are not incentivised

Staff lack:

  • The ability to do the work
  • The understanding of how to put information to work

Bad IM practices ensure poor data quality resulting in

  • Avoidable cost
  • Burdensome work practices